House Rules, Safety & Legal Policies

• Valid government ID is required for all guests at check-in.
• Only registered/declared guests are allowed inside the property.
• Naturez Canopy is reserved for families. Bachelor groups and unsuitable party bookings may be declined.
• 12 Hours / 24 Hours time windows are shown during booking.

• Keep the property clean and use bins.
• Supervise children near the pool at all times.
• Follow caretaker guidance for parking and entry.
• Keep music volume controlled and respect quiet timings.
• Respect the orchard: do not damage trees or plants.

• Do not create nuisance for neighbors (loud music/shouting).
• Alcohol is strictly prohibited anywhere on the property.
• Do not throw glass or sharp objects near the pool.
• Do not smoke inside the farmhouse.
• Do not bring prohibited/illegal substances.

• Guests are responsible for damages beyond normal wear.
• Deep cleaning charges may apply for excessive mess.
• Missing items may be charged at replacement cost.

• Children must be supervised at all times.
• No glass items near the pool.
• Do not run on wet surfaces.
• Guests use the swimming pool at their own risk. Children must be supervised by a responsible adult at all times.

• BBQ/bonfire only in the designated area.
• Keep water/sand nearby when using fire.
• Ensure fire is fully extinguished after use.
• Any damages caused due to misuse are chargeable.

• This is a farm property, expect natural terrain and insects.
• Avoid vehicle movement in orchard areas unless guided.
• Respect wildlife, farm animals, mango trees, and outdoor areas. Do not litter outdoors.

• Bookings are confirmed only after successful payment (or as per booking method shown).
• No online payment is collected on the website. Payment instructions are shared manually after availability is confirmed.
• Payment instructions will be shared manually after the team confirms availability and pricing.

• BBQ/bonfire and other services may be charged as add-ons.
• Extra guests (if applicable) must be paid before entry.

The cancellation policy shown in the confirmation message at the time of booking is the final policy for that reservation. If this page differs, the confirmed booking policy takes precedence.

• Refunds, if applicable, are handled manually according to the confirmed booking terms.
• Processing time varies by the agreed payment method.

Date changes are subject to availability and the policy shown during booking. Contact us early for the best chance of rescheduling.

By using this website or making a booking, you agree to follow these Rules & Legal terms. If you do not agree, please do not use the website or send a booking enquiry.

• Guests must follow caretaker instructions and safety guidance.
• Management may deny entry or terminate the stay for violations or safety concerns.
• Damages and excessive cleaning may be charged.

Guests are responsible for personal safety and supervision of children near the pool and outdoors. Management is not liable for incidents arising from negligence or non-compliance.

• Booking details: name, phone, email, dates, guest count, add-ons.
• ID verification information (for check-in compliance).
• Basic technical data for security/analytics (if enabled).

• To confirm enquiries, communicate updates, and support check-in.
• For safety, compliance, and operational needs.
• To improve the website (if analytics enabled).

No online payment is collected on the website. Payment instructions are shared manually after availability is confirmed, and full card details are not collected or stored on this site. We do not sell personal information. Limited data may be shared with providers to complete confirmed stays.